Last update: September 9, 2018
This document, (Terms and Conditions) is a binding contract between MB Guiding located at 185 – 911 Yates Street Victoria British Columbia V8V 4Y9, their officers, agents, contractors, employees, owners, and all other persons or entities associated with these businesses and you, the participant in an MB Guiding program, (herein referred to as “participant”). In consideration of the services of MB Guiding, I agree as follows:
A reservation will be reserved for the participant once the deposit for a specific trip (herein referred to as “program”) is received. Payment can be made e-transfer or credit card. Your deposit is your confirmation that you agree to all Terms and Conditions and other relevant information concerning your selected program.
Each participant must complete a registration form which can be found on MB Guiding’s website or request a PDF registration from our office. Once your registration is received and reviewed, MB Guiding will confirm your reservation via e-mail and include confirmation materials with important information relating to your selected program. MB Guiding’s goal is to build strong teams and make sure all participants have satisfactorily completed any prerequisites, if required. MB Guiding reserves the right to deny participation to any participant until reviewing their registration. It is the participants responsibility to let us know if the information specified in the registration changes before the departure date.
Knowledge of Conditions Set Forth
When the participant sends a completed and signed registration and deposit for a program and it is accepted by MB Guiding, it is understood that the participant acknowledges and agrees to all the conditions herein and certifies that the information submitted in the registration is complete and true.
All prices advertised in MB Guiding publications are expressed in Canadian Dollars and are subject to change without prior notice. The participant accepts the listed price at the time the deposit is received by MB Guiding.
All balances are due 120 days prior to departure date of your program. Balances can be paid by e-transfer or credit card. Participants whose balances are not received by the 120-day deadline as stated above, risk forfeiture of their place on the program without any refund of deposit.
Cancellation and Refund Policy
Cancellations must be made in writing and sent via email. Cancellations made at least 120 days before trip departure date, receive a 100% refund, less the deposit. Cancellations made at least 90 days before trip departure date, receive a 75% refund, less the deposit. Cancellations made at least 60 days before trip departure date, receive a 50% refund, less the deposit. Cancellations made at least 30 days before trip departure date, receive a 25% refund, less the deposit. There are no refunds for cancellations made less than 30 days before trip departure date, or after the trip has begun. Due to the nature of operating in remote areas, MB Guiding reserves the right to reschedule any trip if environmental conditions are deemed unsafe. MB Guiding will make every effort to offer acceptable alternatives. Deposits and non-refunded amounts will be combined and held as a lifetime deposit by MB Guiding. Lifetime deposits may be applied towards any future trip with MB Guiding. Lifetime deposits are transferable to other guests.
Trip Cancellation Insurance
We highly recommend purchasing trip cancellation/interruption and evacuation insurance for your program.
MB Guiding program participants are responsible and will pay all expenses incurred or associated with departing their program early for whatever reason including but not limited to illness, injury or other personal reasons. The Participant is responsible for paying their own evacuation, rescue, transport costs and for all other services not included in the MB Guiding program. The Participant acknowledges they have the necessary insurances to cover this type of expenses or have sufficient financial capability to pay these costs.
Partipant Responsibilities and Acknowledgments
1. Participants are responsible for their own well-being. This includes good health and possess the physical fitness and hiking prerequisites required for their program or trip.
2. Participants joining a program may be required to obtain a physician’s release prior to departure.
3. Participants acknowledge that they have been advised to have sufficient personal life, medical, accident, travel, baggage, cancellation, interruption, rescue, repatriation and other insurances that pertain to their participation in an MB Guiding program.
4. Participants understand that MB Guiding does not provide them any type of insurance coverage.
5. Participants are responsible for knowing all pre-departure information and to prepare and bring proper equipment and clothing as outlined in the information.
6. Participants are responsible to adhere to basic standards of personal hygiene (to minimize the risk of traveler’s diseases).
7. Participants are responsible to act in a considerate manner toward all group members and with respect for each country’s customs, values and traditions. Participant agrees to follow the appropriate Leave No Trace practices.
8. Participants are prohibited from using drugs that may negatively affect their performance while actually hiking or backpacking or performing other activities that involve risk of injury.
9. Participant gives their consent for MB Guiding to use their photograph, video likeness and/or voice to be used in its publications, including its website.
10. Participants read, understand, complete, and sign the Association of Canadian Mountain Guides Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement.
Additional Conditions of MB Guiding Programs
MB Guiding, its owners, sponsors, agents, contractors, employees, officers, directors, associates, affiliated companies, subcontractors, as well as all other persons or entities acting in any capacity on its behalf hereby give notice that they act only as agents for hotels, transportation companies, land operators and suppliers of travel services. MB Guiding assumes no responsibility or liability in connection with the operation or service of any aircraft, motor vehicle, other conveyance, inn, lodge or hotel which may be used wholly, or in part, for services to MB Guiding and its clients. MB Guiding, its operators, airlines and agents will not be responsible for any act, error, omission, nor for any injury, loss accident, delay, inconvenience, irregularity or damage which may be occasioned by any cause whatsoever. This includes acts of nature, civil disturbance, government restrictions or failure of any means of conveyance to adhere to published schedule.
MB Guiding reserves the right to change the price of, cancel or withdraw any trek, course or expedition for any reason whatsoever prior to departure. After departure, MB Guiding reserves the right to alter or omit any part of the itinerary, to substitute hotels or leaders, to change any means of conveyance without notice and without allowance of refund, with liability for increased costs (if any) borne by participants. MB Guiding reserves the right to accept or reject any participant at any time and for any reason.
Guide’s Rights and Obligations
Given the nature of the service hired by the participant, the decisions taken by the guide as program leader are final. If the guide considers that the participant’s behaviour, physical condition, mental illness or any other reason emanating from said participant may be dangerous to the safety, health or well-being of said participant or of the whole group, the participant will be asked to leave the program and shall not be entitled to any refund whatsoever and be responsible for any additional costs associated with their departure such as but not limited to transportation, hotels, meals, etc. The guide, as the group leader, can decide on any changes to the itinerary, including ending the program if he/she considers the team is in danger and if such change will be for the good of the program. The participant acknowledges the guide’s authority concerning decisions that encompass changes in the program.
MB Guiding will make its best effort to provide you with an objective attempt within the guidelines of this document and itinerary. MB Guiding cannot guarantee that you will reach the objective. Weather, route conditions, your own abilities or the abilities of other hikers may create circumstances that make an objective unsafe and you or your entire team may have to turn around. No refunds will be given by MB Guiding for not reaching the objective for any reason.